My Stay
Your stay, beautifully organized.
Arrival, access, Wi-Fi, local favorites and departure - all connected to your reservation.
Already booked?
Open My Stay.
Use the email address and reservation ID from your confirmation.
Your stay
Welcome.
Before arrival
Everything ready before you get there.
Your reservation, payments and optional extras stay together here.
Action required
Sign your rental agreement.
Your Hostaway rental agreement must be signed before secure arrival credentials can be released.
Reservation
Clear from the start.
Reservation total-
Amount paid-
Balance due-
Make it yours
Add something extra.
Available enhancements come directly from your Hostaway reservation.
Check-In & Keys
Arrival, simplified.
Your essential arrival details are presented like passes in your wallet and remain protected until release conditions are met.
JBDigital Key
Door access
Your Vacation Home
Secure arrival details unlock close to check-in after required reservation steps are complete.
Door code-
JBArrival
Where to go
-
Your exact arrival location will appear here when access is released.
JBParking
Arrive without guessing
Park. Unload. Exhale.
Property-specific parking guidance will appear here when available.
During your stay
Settle in.
Connect, find what you need and spend less time searching for answers.
Guest Wi-Fi
Connect securely.
Verify the reservation again to unlock the network when you are within 24 hours of check-in or currently staying with us.
Network-
Passcode-
House guide
Your home.
Around you
Worth leaving the house for.
Local guidance tailored to the place you are staying.
Departure
Leaving should be easy, too.
No scavenger hunt. Just the essentials.
Check-out-